sandandart web store FAQ section

Our professional Artists will promise you in fulfilling your design. So, if you have a design in your mind, please don't hesitate in sending it to our email: [email protected]

As we believe that proficiency is the key to customer satisfaction, so we sell top quality Products, and also we are concerned in delivering them by one of the professional and top-quality delivery companies. But, if damage happened to your ordered bottle, while it's shipped, we are glad in sending you another one instead.

The shipment will be delivered by default by TNT, on the other hand we are giving our customers the choice of shipping their orders through FedEx, but in this case, a customer will be charged a 35$ for this service.

Your order is planned to be delivered to you within 5-7 days depends on your location, for more information, please visit our shipping details page and our delivered countries page. http://www.sandandart.com/Sand-Art-Shipping_Details.html http://www.sandandart.com/Sand-Art-Countries.html

Yes, we are glad to say that our website is security trusted by Godaddy. To check the Security certificate, please follow the link. And also, all payment transactions are covered by a comprehensive, Privacy Policy and Safe Shopping Guarantee that are provided by 2checkout.com, where personal data is protected with the highest security standards. 2Checkout.com is certified to meet the Payment Card Industry Data Security Standard (PCI DSS), which is Verified by Visa? and MasterCard? Secure Code help protect members exposure to fraud

The shipping cost varies according to the bottle weight and your location. For more detailed Information, please see our shipping details. http://www.sandandart.com/Sand-Art-Shipping_Details.html

No, it mustn't, 2checkout.com provides also non-US currencies beside the US one, please check the list below: * US Dollars * Argentina Peso * Australian Dollars * Brazilian Real * Canadian Dollars * Danish Kroner * Euro * GBP-Starlings * Hong Kong Dollars * Indian Rupee * Japanese Yen * Mexican Peso * New Zealand Dollars * Norwegian Kroner * South African Rand * Swedish Kroner * Swiss Francs

Yes, of course you can. For more details please visit our special offers page. http://www.sandandart.com/Products/Special%20Offers/Sand-Art-SpecialOffers.html

The sands were taken from Petra City, which is one of the cities of the holy lands of Jordan.

No, there aren't! We are glad in delivering you the bottle that fits your needs.

Absolutely, you can and we will be pleased to contact with you. For contact information please our Contact Information page. http://www.sandandart.com/Sand-Art-ContactUs.html

Because SandAndArt Deals with 2checkout and according to the agreement between us. A "Cancellation" occurs when Customer voids an order for a withdrawal of funds from a Customer's Card account or bank account before a sale is sent for deposit. 2checkout.com will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank's discretion. 2checkout.com will not assess nor collect a Transaction Fee from Supplier.